Read the case file (reading pages attached) and answer the 3 questions (included below) at the end of the study file. Thoroughly answer the questions in a 2-page Word document and support your answer, analysis, and conclusions for each question with at least 1 external reference. Cite all external references correctly and provide a bibliography.
1. Identify and describe the problem discussed in the case file reading. What management, organization, and technology factors contributed to the problem?
2. Why was an ERP system required for a solution? How did having a cloud-based ERP system contribute to the solution?
3. What were the business benefits of Soma Bay’s new enterprise system? How did it change decision making and the way the company operated?